So my favourite pair of Ferragamo Bermudas snapped. All because a clothes hanger at an outlet store was snagged on my left shoe and I tried to get it out. Outlet stores are often messy with clothes hangers on the floor, lesson learnt: where more sturdy shoes to such places!
I couldn’t find much help on the internet for snapped Ferragamos, everyone recommended bringing it to the store (I did and it was proven futile, see below), so I decided to write on it.
How to Fix Your Snapped Jellies
Assuming Ferragamo will not repair your snapped jellies even under “warranty” (see my outraged story below), how will you repair your shoes?
- What will not work (1)Hot glue or superglue– no glue in the world can withstand the tension of walking and still successfully stick two pieces of broken rubber, especially if it is 2 joining pieces without any back support. (2) Burning and fusing two pieces of broken rubber– Bad idea, it will probably burn and the shoe will turn black, give you a toxic high, and you still have a pair of broken shoes.
What will work- using thread and needle.
You will need:
- Good quality thread that matches the shoe
- A needle that is fatter in width than normal needles
- A thimble to push the needle through the hard rubber
- Just thread the needle and start sewing the two pieces of rubber together. Very basic sewing skills required. Take extra care that the thread does not get tangled while sewing, if not you have to start all over again.
- Use the thimble as support to push the needle through the rubber. Aim to sew the middle part of the rubber together first, then work your way to the edges.
- Sew many times and securely enough, so the rubber will be sewn together and not move.
- Will take 20-30 mins for a good job.
- Finished product: Repairs done on left side of shoe! Barely noticeable except for thread colour! All done!!
Side Story on these Ferragamo Bermudas
To recap, I bought this pair at Ferragamo Sydney International Airport. When I went to the airport, they told me to go to a “proper boutique” for warranty. Fair enough.
I went to the Singapore boutique in Paragon, Orchard Road in Dec 2018. They told me to get stuffed, there is now no warranty for the Bermuda Jellies, and even if I have the receipt, they won’t do anything for snapped jellies. The Ferragamo SA told me not to buy the jellies anymore. She didn’t even ask me for my receipt.
Like WTF? Why sell something you can’t provide reasonable assurance for? Are you that unconfident about your product? Maybe it’s just the Singapore branch, but this already put me off for Ferragamo’s after-care.
During this Black Friday sale in 2018, I bought three pairs of Ferragamos, all authorised Ferragamo online resellers, which I assume have no warranty. If I buy jellies in the physical Ferragamo boutique and yet there is no warranty, there is no point in buying in the boutique. This experience in Paragon has soured me on Ferragamo shoes completely. Time to consider another brand of shoes perhaps?